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Implementation support, regulatory review, and a team that's been through CDSCO go-lives before

Getting to production on a CDSCO or FSSAI mandate isn't just an IT project — it's a compliance programme. Ratifye support includes guided onboarding, regulatory configuration review, and (on Enterprise) a dedicated CSM who's managed pharma and food go-lives before.

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Guided go-live — from master data to first production scan

Step-by-step onboarding covers GS1 master data ingestion, scanner SDK deployment, compliance schema configuration, and parallel testing before you flip to production.

Regulatory configuration reviewed before you go live — not after

Our regulatory specialists review your CDSCO, FSSAI, DSCSA, or EU FMD configuration against the current mandate requirements. If there's a gap, you find it in staging — not during an inspection.

Enterprise customers receive a named CSM, phone escalation with 2-hour SLA, 24×7 emergency support, and optional on-site implementation assistance during go-live week.